MyGCC
CX CRM
Available
MyGCC General
Interactions:
32
Avg. Handle:
04:18
Cases Pending:
7
SLA Compliance:
94.7%
EN
3
Available
NA
Nur Aisyah
CS Officer · MyGCC
Administration
System configuration, user management, and AI governance
Overview
Users & Roles
Queues & Routing
AI Governance
Audit Logs
Integration Status
476
Total Users
287
Active Agents
7
Active Queues
8 / 8
Integrations
Quick Actions
Add User
Configure Queue
AI Governance
View Audit Log