Cases
10 cases · 3 in progress · 1 SLA breach
Case ID | Citizen | Agency | Priority | Status | Created | SLA | Channel | Topic | Assigned To | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| MYGCC-2026-008415 | Muhammad Danish | KWSP | High | Awaiting Agency | Yesterday | Overdue | Phone | KWSP Withdrawal Eligibility | Nur Aisyah | ||
| MYGCC-2026-008409 | Farah Lim | LHDNM | Medium | In Progress | Yesterday | 6h 00m | Income Tax Filing Assistance | Nur Aisyah | |||
| MYGCC-2026-008432 | Ahmed Firdaus | KKM | Medium | New | Today | 8h 00m | Phone | MySejahtera Mobile Number Update | Nur Aisyah | ||
| MYGCC-2026-008420 | Kumar Rajan | JPJ | Medium | In Progress | Today | 2h 14m | Phone | Road Tax Renewal | Nur Aisyah | ||
| MYGCC-2026-008418 | Nur Aina | JPN | Low | Awaiting Citizen | Today | 4h 30m | Live Chat | MyDigital ID Setup Assistance | Nur Aisyah | ||
| MYGCC-2026-008312 | Rajendran Pillai | JPN | High | Closed | 5 days ago | Closed | Phone | MyDigital ID Verification Issue | Siti Rohaida | ||
| MYGCC-2026-008375 | Mei Ling Tan | KPKT | Medium | In Progress | 3 days ago | 5h 20m | STR Application Follow-up | Ahmad Shahril | |||
| MYGCC-2026-008401 | Azri Hamdan | KKM | Low | Resolved | 2 days ago | Resolved | MySejahtera Account Update | Hafizuddin Razali | |||
| MYGCC-2026-008390 | Priya Sundaram | JIM | High | Awaiting Agency | 2 days ago | 1h 05m | Phone | Passport Application Status | Siti Rohaida | ||
| MYGCC-2026-008382 | Zulkifli Othman | PERKESO | High | New | 2 days ago | 8h 00m | PERKESO Claim Submission | Unassigned |
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